This is our first theme of the course Basics of Human Resource Management. It’s about recruitment and selection process in organizations. I will share the key concepts, theories and models from my readings here. At the end I will also share two of my findings from the recruitment process. There are lot of examples of different kind of recruitment processes, and it is very interesting to read about them.
Human resource planning (HRP) is a process, which takes care that there are enough right kind of employees in a company now and in the future. There are many qualitative and quantitative methods that can be used to ensure this (Gómez-Mejía, Balkin & Cardy 2012, 194.)
The hiring process includes recruitment, selection and socialization. Recruitment is the first step in the hiring process, where the job is announced to the markets. In a selection process applicants are measured and it is decided whether to hire someone or not. Socialization includes orienting new employees to the organization. There are many challenges in the whole process, and it is very important to manage the process carefully. Otherwise it can affect to customer satisfaction and add costs to the company (Gómez-Mejía & al. 2012, 199-202.)
There are internal and external sources to find the right employees. There are many ways to arrange the selection process e.g. letters of recommendation, application forms, ability tests, personality tests, honesty test and interviews. Legal issues affect to selection process too, which companies need to take into account. Discrimination is not allowed and there are many laws nowadays. Organizations are also required to allow disabled employees to work for them. (Gómez-Mejía & al. 2012, 202-218 & 135.)
I read the Case 1 which is about Abercrombie’s hiring process in some years ago. Their sales staff titles were “Model”, and the recruitment process concentrated a lot to how people look. There were strict rules about that, and they thought everyone has to be the same (Cook 2015.) For me, this sounds horrible and I’m happy that time has changed, even though there are still lot to do. Abercrombie’s challenge might now be to hire new employees and get customers because of the image they’ve given before.
Google says that it is able to employ the very best because a group of people have to agree on each person that’s hired. A hiring manager can say no to an applicant whenever but hiring manager can’t decide alone if the applicant is hired. After applicants are interviewed by hiring manager, they will meet independent committees. It has slowed down the process, but it is good for the company in a long run (Umoh 2018.)
Tesla’s recruitment process includes or at least included before, that every employee was accepted by the CEO himself on a last step on the process. For a single role it usually took about two months to fill. After initial conversations, hiring manager went into deeper conversations. And after on-site interview it was time to impress the CEO (Cain 2017.)
References
Cain, A. 2017. A former Tesla recruiter explain why all candidates had to go through Elon Musk at the end of the hiring process. Business Insider. URL: https://www.businessinsider.com/tesla-how-to-get-hired-2017-12?r=US&IR=T Accessed: 30 January 2020
Cook, A. 2015. What It Was REALLY Like Working As an Abercrombie ‘Model’. Huffington Post. URL: https://www.huffpost.com/entry/what-it-was-really-like-working-as-an-abercrombie-model_b_7154042?guccounter=1 Accessed: 30 January 2020
Gómez-Mejía, R. L., Balkin, B. D., Cardy L. R. 2012. Managing Human Resources. Seventh Edition. Pearson Education. Upper Saddle River, New Jersey.
Umoh, R. 2018. Top Google recruiter: Google uses this ‘shocking’ strategy to hire the best employees. CNBC. URL: https://www.cnbc.com/2018/01/10/google-uses-this-shocking-strategy-to-hire-the-best-employees.html Accessed: 30 January 2020
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